When you join the Human Services Network you will gain access to the HSNet website and the online services directory - ServiceLink. You may also choose to use eReferral component.

HSNet is a website for welfare and community agencies. It provides useful information and the tools to make your work with clients more effective. Learn more about HSNet.

ServiceLink is a comprehensive online directory of human services in NSW, putting people in touch with services they need. ServiceLink is available on the Human Services Network (HSNet) web site to government and non-government human services staff across NSW and is free to join.

The eReferral component of ServiceLink, is a way of making inter-agency referrals. It allows agencies to refer clients to other agencies using secure systems and to track the progress of the referral. It improves delivery of services by:

• introducing common referral protocols.
• streamlining the clients interaction with agencies.
• protecting the client's privacy through a clear client consent process. Keep up to date with HSNet developments in the eBulletins.

Your agency may want to use a Client Management System to allow for secure and streamlined information exchange. Learn more about the Client Management Systems (CMS).